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Complaints or Feedback Your satisfaction is our top priority. If you have a complaint, issue, or feedback about your experience, we want to hear it. Here's how you can reach out to us: Contact Cust...

Sizing and Fit Assistance Finding the perfect fit is important for looking and feeling your best. We're here to help you get the right size every time you shop with us. Size Charts The first step i...

Exchanging for a Different SizeAt Urban Athletic Gear, we want you to be completely satisfied with your purchase. If you find that the size of your shoes isn't quite right, we're here to help you w...

Product Defects or Damages We strive to ensure every product arrives in perfect condition. However, if you received a defective or damaged item, please let us know right away. Reporting an Issue As...

Product Assembly and Installation Need some help putting together or installing a product you purchased from us? We've got you covered with resources and expert guidance. Assembly Guides and Videos...

Dealing with Product Defects Encountering a defect in a product can be frustrating, but we're here to help resolve the issue quickly and efficiently. Here's what you can do if you discover a defect...

Request for Return Authorization At [Retailer Name], we understand that sometimes a product may not meet your expectations, and we're here to assist you with returns. If you wish to return an item,...

We understand that waiting for a refund can be frustrating, especially when there's no confirmation of it being processed. If you've recently initiated a refund request and haven't received an upda...

We strive to ensure that every order is picked, packed, and shipped accurately. However, if you find any items missing from your shipment, don't worry – we've got you covered. Here's what you can d...

Cleaning Your SpeedStreak Elite ShoesProper care and regular cleaning can help maintain the appearance and performance of your SpeedStreak Elite shoes. Here are some tips for removing dirt and stai...